Privacy policy.

Effective Date: January 1, 2025

At Encore Promotional Products ("we," "our," or "us"), we value and respect the privacy of our visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website https://encorepromo.us (the "Website"). By using the Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect various types of information, including:

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect your name, email address, phone number, shipping address, and payment details.

  • Usage Data: We may collect information about how you interact with the Website, such as your IP address, browser type, device information, pages visited, and the time and date of your visit.

  • Cookies and Tracking Technologies: The Website may use cookies, web beacons, and similar technologies to enhance your user experience, analyze Website usage, and personalize your experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Transactions: We use your personal and payment information to process and fulfill your orders.

  • To Improve Our Website and Services: We analyze user behavior to improve the functionality, content, and design of the Website.

  • To Communicate with You: We may use your contact information to send order updates, respond to inquiries, and send marketing communications (if you have opted-in).

  • To Comply with Legal Obligations: We may need to use or disclose your information to comply with legal requirements or protect our rights.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including encryption, secure socket layer (SSL) technology, and other appropriate safeguards. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist in operations or processing transactions, such as payment processors and shipping companies. These third parties are obligated to protect your data and use it only for the purposes for which it was provided.

  • Legal Requirements: We may disclose your information when required by law or in response to a legal request, such as a subpoena or government investigation.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the terms of this Privacy Policy.

5. Your Rights and Choices

You have the right to:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete personal information.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., when the information is required for legal or transactional purposes).

  • Opt-out of Marketing: If you no longer wish to receive marketing communications from us, you can unsubscribe using the link provided in our emails or contact us directly to opt-out.

To exercise your rights, please contact us at the details provided in the "Contact Information" section below.

6. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

The Website is not intended for children under the age of 17, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately so we can delete it.

8. International Data Transfers

If you are located outside of the United States, please be aware that your personal information may be transferred to and processed in the United States, where our servers are located. By using the Website, you consent to the transfer and processing of your information in the United States.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

Encore Promotional Products
401 Ryland St, Suite 200A
Email: inquiry@encorepromo.us
Phone: 619.550.3730